Introduction
At Firstep coaching, we are committed to protecting the privacy of our users' personal information. This Data Privacy Agreement outlines the types of information we collect, how we use it, and how we safeguard it.
1. Information We Collect
- Personal Information: This includes but is not limited to names, email addresses, phone numbers, and addresses provided voluntarily by users.
- Usage Information: We may collect information about how users interact with our website, such as IP addresses, browser types, and pages visited.
2. How We Use Information
- Personalization: We use the information collected to personalize user experience and deliver relevant content.
- Communication: We may use contact information to send updates, promotions, or important notices.
- Analytics: We analyze usage data to improve our services and understand user preferences.
3. Data Sharing
- Third Parties: We do not sell or share personal information with third parties without explicit consent, except where required by law or to fulfill legal obligations.
- Service Providers: We may engage third-party service providers to assist with website operation, analytics, or marketing campaigns. These providers are bound by confidentiality agreements and only receive necessary information.
4. Data Security
- We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.
- Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. User Rights
- Access and Correction: Users have the right to access, update, or correct their personal information.
- Opt-Out: Users can opt-out of receiving promotional communications or delete their account.
- Data Retention: We retain user information only as long as necessary to fulfill the purposes outlined in this agreement or as required by law.
6. Children's Privacy
- Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.
7. Picture Usage
At Firstep coaching, we capture moments during our events and programs to share our experiences and achievements with our community. These pictures may be used for communication purposes on social media platforms, our website, and other promotional materials. By agreeing to participate in our activities, you consent to the usage of these pictures for promotional and informational purposes. If you have any concerns about the usage of your image, please contact us, and we will make every effort to address your concerns promptly.
8. Updates to this Agreement
- We reserve the right to update this agreement at any time. Users will be notified of any material changes via email or prominent notice on our website.
9. Contact Us
- If you have any questions or concerns about this agreement or our data practices, please contact us at audrey@firstepcoaching.com.
Effective Date: 07 February 2024
